Claims

Claims Forms

Click on the claim form you wish to download.
All forms are in Adobe Acrobat PDF format.
Enter the loss information on the fill-in form.

• Property Loss Notice - Fill-in Form
• General Liability Loss Notice - Fill-in Form
• PMA Workers Compensation Loss Notice - Fill-in Form

In the Event of a Claim

• All claims must be reported by an association’s board of directors or community manager.
  Individual unit owners may not report claims to CAU.
• To expedite claims reporting, include your CAU account number or policy number.
• Claims may be reported in the following ways:
  • Email your claim form to CAU at: dclaims@cauinsure.com
  • Fax your claim form to CAU at: 267-757-7424
  • Call CAU toll free at: 1-800-228-1930
• For general claims questions:
  • Call CAU toll free at: 1-800-228-1930
  • Call CAU’s direct dial phone number:
    267-757-7131 or 267-757-7128

Emergency and temporary repairs you can do in the event of a large fire loss or water damage claim

• Board up windows and cover openings in the roof and exterior surfaces to prevent additional damage from wind, water, animals and other causes.
• Dry out, clean and disinfect the building with extractors, pumps, high speed fans and dryers. Clean and sanitize materials and equipment.
• Set up temporary electric, plumbing and heating facilities.
• If there is standing water, the electricity should be shut off. The association may require a professional to do this.

Special Notes

• Make sure that the area in which the loss originated remains intact so a cause and origin expert can inspect it, if needed.
• Items removed from a unit should be set aside for an adjuster to inspect.
• It is helpful to have the association’s contractor inspect the loss with the adjuster.